SpiderOak Review


SpiderOak is a cloud storage service offering a strong toolset, high security backup and versatility in terms of syncing and sharing data. I’m an obsessive file organizer and if you are the same, SpiderOak can be a great cloud service for you. However, if you’re the fan of simplistic services like Backblaze or Dropbox, this probably won’t turn out to be your favorite one! The main strength of SpiderOak is the file backup management, sharing and syncing.

The share room is one of my most favorite features of SpiderOak. Using the utility, shared folders can be setup, accessible with passwords for a certain URL. This comes really handy when you need to share files with your friends or colleagues.

SpiderOak is a very powerful software and completes its job perfectly, although the design has a lot to improve. The technical support for SpiderOak is also quite decent. They have a knowledgebase and email support and no live chat or phone support. Let’s check out a brief review on one of the most popular cloud storage services available today – SpiderOak.

Quick Pros & Cons


  •  Compatible with PC, Mac & Linux
  •  Version history for unlimited number of files
  •  Features “Zero Knowledge” policy for data privacy
  •  Multiple devices are supported on a single account
  •  Backup services available for hard drives, NAS and flash drives


  • Restoring process does not feature drag and drop
  • Outlook E-Mail, Quickbook databases etc. cannot be backed up by default configuration

SpiderOak Pricing Plan

Storage Monthly 1 Year
100 GB $ 10 Save 17%
$ 100
$ 120

Sign up and Installation

Signing up for SpiderOak is a very easy process. All you have to do is visit the SpiderOak official website and download the software. The installation is brief and fast. Afterwards you can log in to your SpiderOak account and you’ll see a “syndication” screen.

SpiderOak Backup Activity

SpiderOak starts searching for files and folders to be synced instantly. Although, it would have been better if the syndicating continued in the background! At the end of the syndication process, the software is launched and you can use it without any further distraction.

Backing Up Data

Once you’re done with the installation, you’ll be directed straight to the main screen of the software, which is titled “Status”. This screen provides a lot of information and shows three basic processes – Back Up, Sync & Share with some texts and icons showing updates on the progress of each process. Since you did not select the files or folders for backup yet, this might appear to be a bit confusing!

SpiderOak File Selection

You can now head to the Back Up tab and select the files or folders for syncing. The Basic Backup Mode offers you categorized backups for Desktop, Documents, Pictures etc. and the Advanced Mode will allow you to select files and folders you wish to back up. You can just check the boxes beside the folders which need to be synced. This is a fine method, as it provides you a more dominative control over the entire backup process.

On a 7 Mbps upload speed, I needed about an hour for backing up 1.26 GB data, which is a pretty decent speed for any cloud storage service.


The preferences can be variedly customized on SpiderOak. How the software operates, can be regulated from the Interface. The Backup section informs you about the file size, modification date and extension limits. The Schedule section allows you to backup, synchronize the data and share them.

SpiderOak Zero Knowledge Policy

The Copy section creates a local backup of all the data providing faster retrieval in case of emergency. The Network section allows you to control the bandwidth limit or connect to a proxy. The General section is responsible for some regular options on SpiderOak. Check out SpiderOak’s review on Tech Republic.

File Restore

At first the software might seem to be slightly complex. With time, all operations including the restoring process, becomes very simple. You can access your files both from the software or the website. The View tab in the software allows navigating through the files. Clicking on Download will restore them. For downloading from the website, you just have to click on the Download button next to your desired file or folder.

File Sharing

I just love the file sharing system of SpiderOak. You can choose a sharing ID, which is called the Room Key. With this name, the URL is attached. You’ll select the password and share this URL with anyone you want.

SpiderOak Share Room

Share rooms can be created for any sort of file any time. You can choose to add or not to add passwords for their protection. This is very useful when it comes to sharing files within a team. Whenever you send the generated URL with anyone, the visitor can click on it, put in the password and view the contents from the SpiderOak website.

The Verdict

SpiderOak is a great cloud service featuring total control and organized data management. You have full control over how to backup, sync and share your files. The options are all very useful, but has a steep learning curve. When compared to its competitors in the online cloud storage market, the outlook could have been better and cleaner!

I liked the whole process of operation on SpiderOak, particularly the advanced file structure. They have a very straightforward restore process, which is good enough for getting back my files without hassle. SpiderOak features great functionality and a sturdy architecture. If you’re not moved much by the design, go for SpiderOak – a cloud service with the best backup management system.